
Registration and Enrolment Support Team
Our Student Helpers can help you with any registration and enrolment questions you may have, or escalate issues if required. To chat to a Student Helper, log on to the UofG Helpdesk and click on the chat bubble icon on the bottom right hand corner of the screen.
Online chat is available 09:00 - 12:00 and 14:00 - 17:00, Monday to Friday. Alternatively, submit an online help request and a Student Helper will aim to get back to you within 2 working days.
- Submit an Online Help Request (link only available for registered students)
- Don't have a GUID? Use as a guest
STUDENT SERVICES ENQUIRY TEAM

Get Answers
Use the UofG Helpdesk Knowledge Base to find answers to your questions, or submit a request through the Service Catalogue if you need more help.
Contact Us
Can't find what you need from our Knowledge Base or Service Catalogue? Get in touch with us.
Location:
Level 2, The Fraser Building
65 Hillhead Street
Glasgow, G12 8QF
Feedback:
How did we handle your enquiry or request? We welcome your feedback and suggestions.

Former Students
If you are a former student and need to contact us or request documents, please click the button below.
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Services and MyCampus Help
Using MyCampus
Learn how to navigate MyCampus with our guides. MyCampus can be used to manage your student record and university finances, or to produce your own certifying letters and transcripts.
Forms
If you need a form filled out by the Student Services Enquiry Team please upload a copy of it to the UofG Helpdesk.
Bank Letters
Many banks now accept self service certifying letters. Students who have completed their academic registration can produce their own bank letters on MyCampus.
Using the UofG Helpdesk
The UofG Helpdesk is where students can search for answers using the knowledge base, or submit requests for help or services. Learn how to get more out of the UofG Helpdesk with our guides.
Latest News and Information
Latest Articles
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03 MayThe Student Services Enquiry Team are currently recruiting students and recent graduates to join our Registration and Enrolment Support Team...
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01 Aug
Registration and Enrolment Support Team (2022)
Our Registration and Enrolment Support Team are students just like you. Our Student Helpers can help you with any registration and enrolment questions you may have, or escalate issues if required... -
01 Jun
Join Our Team as a Student Helper (2022)
The Student Services Enquiry Team are currently recruiting students and recent graduates to join our Registration and Enrolment Support Team... -
23 May
Student Support Officers
School Student Support Officers are designated student services staff embedded within the structure of selected schools and campuses across the university. They are on hand to provide front line support and guidance... -
24 Jan
Graduation Enrolment and Name Changes
Enrolment for the Spring 2022 graduations will take place on MyCampus between the 24th of January and 4th of February. Please note that it is your primary name which is used on your degree parchment...

Open Hours
Monday | 09:00 - 16:45 |
Tuesday | 10:00 - 16:45 |
Wednesday | 09:00 - 16:45 |
Thursday | 09:00 - 16:45 |
Friday | 09:00 - 16:45 |
Alternatively, submit your enquiry online.
- Submit an Online Help Request (link only available for registered students)
- Don't have a GUID? Use as a guest